Delivery Guarantee will automatically apply to every qualified purchase that you make while a Member of Shopper Discounts & Rewards.

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Delivery Guarantee covers most new items which a Member buys from a retailer that are delivered with a shipper who has an automated package tracking system (e.g. Federal Express, UPS, Airborne).

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No. Delivery Guarantee covers every qualified item you purchase when you are a Member.

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You can initiate a claim on this site by completing the Claim Form and mailing it in with supporting documentation. You need to report the claim within 90 days of the loss and submit a claim form and supporting documentation within 180 days of the ship date.

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No, you do not need to file a claim with your insurance company.

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There are no limits on the number of claims you can make, but all claims need to be made while you are a Member of Shopper Discounts & Rewards for items purchased during your membership period. You can collect up to $1,000 per item, up to $5,000 per claim and up to $10,000 per twelve (12) month period. If the item(s) lost or stolen is part of a pair or set, Delivery Guarantee will not pay more than the proportionate share of the item(s) lost or stolen that it bears to the total purchase price.

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